Introduction
Learning how to use a walking frame correctly is just as important as choosing the right model.
A walking frame can provide valuable support, but incorrect technique may cause the frame to move too far ahead, catch on household obstacles or become unstable when the user is standing or sitting.
The correct method also depends on the type of frame being used.
A standard four-point frame is lifted and placed forward. A two-wheeled frame rolls at the front while the rear tips provide resistance. A four-wheeled rollator moves continuously and requires reliable brake control.
This guide explains how New Zealand seniors can stand up, walk, turn, slow down, sit and use a rollator seat more safely.
Safety Note
Walking-frame technique should match the user’s strength, balance, walking pattern and medical needs.
A general guide cannot replace individual instruction from a physiotherapist or occupational therapist.
Professional assessment is particularly important when the senior:
- Has recently fallen
- Has suddenly become weaker or less mobile
- Has weakness on one side
- Is recovering from surgery or injury
- Cannot control the brakes
- Needs to place substantial body weight through the frame
- Becomes dizzy or breathless while walking
- Frequently walks too far behind the frame
- Cannot stand or sit without physical assistance
Do not continue using a walking frame that feels unstable, damaged or difficult to control.
Disclosure
This article may contain affiliate links in the future. If you buy through these links, Golden Vibe may earn a commission at no additional cost to you.
Golden Vibe has not personally assessed the user or tested every walking frame available in New Zealand.
Always follow the instructions supplied with the specific frame and any advice provided by the senior’s healthcare professional.
Quick Safety Checklist
Before using a walking frame, check that:
- The frame is fully opened
- Folding locks are engaged
- All legs or wheels touch the floor evenly
- Handle-height buttons are secure
- Rubber tips are not worn through
- Wheels turn smoothly
- Brakes work on both sides
- The seat is secure
- The storage bag is not overloaded
- The walking route is dry and clear
- The senior is wearing supportive footwear
- The frame is positioned within easy reach
If anything feels loose, uneven or unreliable, stop using the frame until it has been checked.
1. Check the Walking Frame Before Every Use
A walking frame should be checked regularly rather than assumed to be safe because it worked yesterday.
Look for:
- Loose screws
- Uneven legs
- Damaged wheels
- Worn rubber tips
- Brake cables that feel loose
- Brakes that engage unevenly
- Folding locks that do not click into place
- Cracks or bends in the frame
- A loose seat or backrest
- Bags hanging from the handles
For a standard frame, place it on a level floor and check that all four feet or contact points remain stable.
For a rollator, test both brakes before walking. The frame should slow evenly rather than pulling strongly to one side.
Equipment that is used daily should also be checked periodically by the supplier or a mobility-equipment technician.
2. Set the Correct Handle Height
Correct handle height helps the senior remain close to the frame without bending excessively or raising the shoulders.
As a starting point:
- Wear normal walking shoes.
- Stand as naturally upright as possible.
- Let the arms rest beside the body.
- Adjust the handles to approximately wrist-crease height.
- Place both hands on the handles.
- Check that the shoulders remain relaxed.
- Check that the elbows are slightly bent.
The handles may be too low if the senior:
- Bends heavily forward
- Pushes the frame too far ahead
- Looks down constantly
- Develops wrist, neck or back discomfort
The handles may be too high if the senior:
- Shrugs the shoulders
- Locks the elbows straight
- Walks behind the frame
- Finds the brakes difficult to reach
- Cannot place comfortable support through the hands
For detailed measurements covering handle height, frame width, seat height and doorway clearance, read our walking frame size and fit guide for seniors in NZ.
3. How to Stand Up With a Walking Frame
Do not pull on a walking frame to stand up.
A walking frame may move, roll or tip towards the user when it is pulled.
Use the following sequence:
- Position the frame directly in front of the chair.
- If it has brakes, lock both parking brakes.
- Move forward towards the front of the chair.
- Place both feet flat on the floor.
- Keep the feet approximately hip-width apart.
- Place the hands on the chair armrests.
- Lean the upper body slightly forward.
- Push down through the arms and legs.
- Stand fully and regain balance.
- Move one hand and then the other onto the walking frame.
The senior should only begin walking after feeling stable.
When a chair does not have armrests, professional advice may be useful. Reaching for nearby furniture or pulling on the frame can create additional fall risks.
ACC New Zealand advises users to push up from the chair armrests and move their hands to the walking frame after standing.
4. How to Walk With a Standard Four-Point Frame
A standard four-point walking frame has four rubber-tipped legs and does not roll freely.
Unless a physiotherapist has recommended a different sequence:
- Stand upright and close to the frame.
- Lift the frame only a short distance.
- Place it securely on all four feet.
- Make sure it is not too far ahead.
- Step forward into the frame.
- Regain balance before moving it again.
- Repeat using short, controlled movements.
Do not place the frame so far ahead that the arms become fully extended.
The user should remain inside the frame’s area of support rather than walking behind it.
A standard frame may be unsuitable if the senior cannot safely lift it or repeatedly becomes tired through the arms and shoulders.
5. How to Walk With a Two-Wheeled Frame or Rollator
Two-Wheeled Walking Frame
A two-wheeled frame has front wheels and rear rubber tips or glides.
To use it:
- Keep the frame close to the body.
- Push or roll it forward a short distance.
- Allow the rear tips to remain in contact with the floor.
- Step into the frame.
- Pause if balance needs to be regained.
- Repeat without rushing.
Do not lift the rear legs excessively unless instructed to do so.
Four-Wheeled Rollator
A rollator moves more freely because all four legs have wheels.
The senior should:
- Walk between or close behind the rear wheels
- Keep the elbows slightly bent
- Hold both handles
- Keep the rollator close
- Look ahead rather than only at the floor
- Maintain a controlled pace
- Avoid letting the frame pull the body forward
- Slow down before corners, slopes and obstacles
If the rollator repeatedly moves too fast, it may not be the correct frame or the brakes may need adjustment.
For help deciding whether a fully wheeled rollator or a more controlled standard frame is suitable, read our walking frame with seat vs standard frame comparison.
6. How to Slow Down and Use Rollator Brakes
Most four-wheeled rollators use bicycle-style hand brakes.
Although designs vary, the brake levers normally have two functions:
- Squeeze the levers upwards to slow or stop
- Push the levers down to engage the parking brakes
Check the manufacturer’s instructions because some models operate differently.
To Slow Down
- Keep both hands on the handles.
- Squeeze both brake levers gradually.
- Apply similar pressure on each side.
- Reduce speed before reaching the obstacle or slope.
- Avoid suddenly locking one side only.
To Stop
- Slow the rollator gradually.
- Stop on a stable, level surface.
- Keep the frame close.
- Maintain both hands on the handles until balanced.
To Lock the Parking Brakes
- Stop completely.
- Push both brake levers into the locked position.
- Gently test that the frame will not roll.
- Only then prepare to sit or stand.
A senior who cannot reach, squeeze, lock or release both brake levers reliably should obtain professional advice.
7. How to Turn Safely
Turning too quickly can cause the frame to move away from the user or the feet to cross awkwardly.
To turn:
- Slow down before the turn.
- Keep the frame close.
- Take several small steps.
- Turn the feet and body together.
- Avoid twisting only through the upper body.
- Keep both hands on the handles.
- Make sure the frame has enough space.
- Stop and reposition if the turn feels too tight.
Do not pivot sharply on one foot.
In a narrow bathroom or bedroom, it may be safer to make several small adjustments rather than trying to complete one large turn.
A rollator may require more turning space than a standard frame.
8. How to Sit Down in a Chair
Approach the chair by walking forward rather than backing towards it from a long distance.
Use the following sequence:
- Walk close to the chair.
- Turn using small steps.
- Continue until the backs of the legs touch the seat.
- If using a rollator, engage both parking brakes.
- Keep balance while releasing one hand.
- Reach back for one armrest.
- Reach back for the other armrest.
- Lean slightly forward.
- Bend the knees.
- Lower the body slowly into the chair.
Do not drop backwards into the seat.
Do not keep both hands on the walking frame while sitting because the frame may move or tip.
The chair should ideally be stable, firm and high enough for the senior to stand again safely.
9. How to Sit on a Rollator Seat
A rollator seat is intended for short rest breaks. It is not normally designed to transport the user while seated.
Before sitting:
- Stop on level, stable ground.
- Move away from slopes, kerbs and traffic.
- Engage both parking brakes.
- Test that the frame does not move.
- Turn slowly using small steps.
- Position the backs of the legs near the seat.
- Keep the frame close.
- Reach for the handles or stable support as appropriate.
- Lower the body slowly.
- Place both feet securely on the ground.
Before standing again:
- Confirm that both brakes remain locked.
- Move towards the front of the seat.
- Place both feet firmly on the ground.
- Lean slightly forward.
- Push up from the seat or appropriate handles.
- Regain balance before releasing the parking brakes.
Do not allow another person to push a standard rollator while the senior is sitting on it.
A combination rollator and transport chair must be specifically designed and approved for seated transport.
10. Use the Walking Frame Safely Indoors and Outdoors
Indoor Use
Prepare the home by removing or repositioning:
- Loose rugs
- Electrical cords
- Clutter
- Small stools
- Laundry baskets
- Unstable furniture
- Pet toys
- Mats with curling edges
Check that the frame fits through:
- Bathroom doors
- Bedroom entrances
- Hallways
- Spaces beside the bed
- Areas around the toilet
- Kitchen pathways
Keep the frame near the senior’s chair or bed so they do not need to walk unsupported to retrieve it.
Never use the frame on a wet floor.
Outdoor Use
Take additional care around:
- Wet paths
- Gravel
- Grass
- Uneven paving
- Steep driveways
- Kerbs
- Drain covers
- Crowded shopping areas
- Sloped car parks
Reduce speed before reaching uneven ground.
Do not assume that large wheels make every surface safe.
For gravel, grass and rougher outdoor paths, compare our off road walking frames for seniors in NZ guide.
Door Thresholds
Small wheels and rear frame tips can catch on raised thresholds.
Approach the threshold straight rather than at a sharp angle.
Do not force the frame forward while leaning heavily over it.
When a raised doorway repeatedly blocks access, our wheelchair and walking-frame ramp guide explains threshold-ramp and portable-ramp considerations.
Using a Walking Frame Near Stairs and Steps
Do not use a walking frame as though it were designed for stairs.
Health New Zealand recommends keeping separate frames upstairs and downstairs rather than carrying or using one frame on the stairs.
Possible alternatives may include:
- A securely installed handrail
- A walking stick or crutches when professionally recommended
- Assistance from another person
- A second walking frame
- A stairlift
- A different home-access route
- Professional home modifications
The correct method depends on the senior’s strength, balance and medical condition.
Ask a physiotherapist or occupational therapist for individual advice before attempting steps with a mobility aid.
Carrying Bags, Drinks and Personal Items
Keep both hands available for controlling the frame.
Use the storage bag, basket or tray supplied for the walking frame.
Do not hang heavy shopping bags from the handles because this can:
- Affect steering
- Change the frame’s balance
- Make braking uneven
- Cause the frame to tip
- Increase the effort required to turn
Do not carry an uncovered hot drink while operating the frame.
If using a tray, make sure it is level and the load remains within the manufacturer’s limits.
Folding and Transporting the Frame
Before folding:
- Remove loose items.
- Empty the basket if necessary.
- Check how the folding lock operates.
- Keep fingers away from hinges.
- Follow the product instructions.
Before using the frame again:
- Open it completely.
- Engage every folding lock.
- Check that it remains level.
- Test the brakes.
- Confirm the seat and bag are secure.
A frame may be foldable but still too heavy for the senior or caregiver to lift into a car.
Check the real product weight and folded dimensions.
Footwear and Clothing
Supportive footwear can improve control while using a walking frame.
Choose footwear that:
- Fits securely
- Has non-slip soles
- Has a closed or supported heel
- Does not slide off
- Does not have long loose laces
- Is suitable for the floor surface
Avoid walking in socks or loose slippers.
Clothing should not hang low enough to catch on the wheels, brakes or frame.
Common Mistakes
Pulling on the Walking Frame to Stand
The frame can move or tip towards the user.
Push up from the chair first and hold the frame after standing.
Walking Too Far Behind the Frame
This encourages leaning and reduces the support provided by the frame.
Keep the frame close.
Pushing the Frame Too Far Ahead
The arms become extended and the user may lose balance while trying to catch up.
Move the frame only a short distance at a time.
Forgetting to Lock the Brakes
Both parking brakes should be locked before sitting on a rollator seat.
Sitting on a Slope
A rollator seat should only be used on stable, level ground.
Turning Too Quickly
Take several small steps rather than twisting or pivoting sharply.
Using the Frame on a Wet Floor
Wheels and rubber tips can slip.
Dry the floor or use another safe route.
Hanging Heavy Bags From the Handles
Use the manufacturer’s bag or basket instead.
Using a Rollator as a Wheelchair
Most rollators are not transport chairs.
Ignoring Wear and Damage
Worn brakes, tyres and rubber tips can reduce control.
When to Stop and Seek Professional Advice
Stop using the frame and seek advice if the senior:
- Falls or nearly falls repeatedly
- Feels the frame is running away
- Cannot engage the brakes
- Develops new pain
- Becomes dizzy or breathless
- Cannot remain close to the frame
- Needs another person to pull or hold them upright
- Cannot rise from the seat safely
- Has new weakness on one side
- Has recently left hospital
- Has experienced a sudden decline in mobility
- Is unsure which walking technique to use
A physiotherapist can assess gait, balance, strength and frame technique.
An occupational therapist can also assess how the frame works within the home, including doorways, bathrooms, furniture and storage.
Official New Zealand Guidance
Health New Zealand provides guidance on choosing, fitting and using walking frames, including brakes, seats, home hazards and maintenance.
ACC New Zealand’s supporting people to move at home guide also explains safer standing and sitting techniques when using a walking frame.
Final Recommendation
The most important principles are simple:
- Use the correct type and size of frame
- Keep it close to the body
- Move slowly
- Take small steps
- Use both hands
- Lock brakes before sitting
- Push from the chair rather than pulling on the frame
- Turn using several small steps
- Keep floors dry and routes clear
- Stop using damaged equipment
For walking-frame models currently available through New Zealand retailers, compare our walking frames for seniors in NZ guide.
Correct technique should feel controlled rather than rushed.
If the senior cannot use the frame comfortably and consistently, arrange a physiotherapy or occupational-therapy assessment instead of continuing with an unsafe setup.
Frequently Asked Questions
How should an elderly person walk with a walking frame?
The senior should keep the frame close, move it forward only a short distance and step into its area of support.
The exact sequence depends on whether the frame has no wheels, two wheels or four wheels.
Should you push or lift a walking frame?
A standard four-point frame normally needs to be lifted and placed forward.
A two-wheeled frame and four-wheeled rollator are generally pushed or rolled.
Follow the product instructions and professional advice.
Should a senior walk inside the walking frame?
The senior should remain close to or within the frame’s support area rather than walking far behind it.
The arms should not be fully extended.
Can you pull on a walking frame to stand up?
No.
Push up from the chair armrests, regain balance and then move the hands onto the frame.
Should rollator brakes be locked before standing?
If the rollator is being used during a chair or seat transfer, both parking brakes should be locked before the senior stands or sits.
How do you sit on a rollator safely?
Stop on level ground, lock both parking brakes, test that the frame does not move, turn slowly and lower the body in a controlled way.
Can someone push a person sitting on a rollator?
Not unless the product is specifically designed and approved as a combination rollator and transport chair.
Most ordinary rollators are only designed to provide a short resting seat.
Can a walking frame be used on stairs?
A walking frame should not normally be used on stairs.
Health New Zealand recommends separate frames for upstairs and downstairs when needed.
Can a walking frame be used on a wet floor?
No.
Wet floors can cause wheels or rubber tips to slip.
How often should a walking frame be checked?
The user should perform a quick visual and brake check before regular use.
The supplier or technician should also inspect it periodically for wear, damage and brake adjustment.
What should I do if the walking frame moves too quickly?
Stop using it until the brakes, frame type and technique have been checked.
A standard or two-wheeled frame may provide more controlled movement for some seniors.
